Frequently Asked Questions (FAQ)
Find answers to all questions and discover how our application facilitates the care of your pet, and for additional information, please contact us.
What is Petzo?
Petzo is a digital platform for pet owners that allows you to track your pet's health data, schedule vet appointments, and more - all in one place.
Is the app free?
The basic functionalities of the Petzo application are completely free. There are also additional options within the premium plan for users who want advanced functionality.
What is a digital pet passport?
The digital passport is a central place where you can store all information about your pet - vaccinations, examinations, therapies and other important health data.
How do I make an appointment with a veterinarian?
Within the application, select a veterinary practice from our database, view available appointments and book an appointment in just a few clicks.
Is my data safe?
Absolutely. Your privacy and data security are our priority. We use advanced security methods to ensure that all data is safe and secure.
Can I use the app for more than one pet?
Yes, petzo allows you to create profiles for all your pets to have a complete record in one place.
On which devices is the app available?
The Petzo app is available for Android and iOS devices. Download it directly from the Google Play Store or the App Store.
How can I add my pet to the app?
After registering, simply enter basic pet information such as name, species, breed, date of birth and photo to create their digital profile.
How can I contact support?
Our support team is at your disposal via e-mail or directly from the application through the "Contact support" option.
What if my vet is not on the platform?
You can visit your veterinarian and he will help you create your profile and activate your veterinary station. You can also contact us and suggest a veterinary clinic. Our team will do their best to include them in the network of petzo users.